Shipping Policy Overview

UM Auto Supply ships both OEM-style and aftermarket Tesla parts throughout the Lower Mainland, British Columbia, and Canada.

This shipping policy applies to a wide range of Tesla replacement parts, including:

• OEM-style replacement parts
• Aftermarket Tesla parts
• Recycled genuine Tesla OEM parts
• Body panels, bumpers, fenders, lights, suspension components, accessories, and other automotive parts
• Oversized items that may require special handling or freight service

Many aftermarket Tesla parts and oversized body components may still qualify for Free Lower Mainland Shipping on eligible orders over CAD $300 before taxes.

For oversized aftermarket parts shipped outside the Lower Mainland, additional freight or LTL shipping charges may apply depending on the item size, packaging requirements, and destination.

Quick Shipping Summary

Free Lower Mainland Shipping

UM Auto Supply offers Free Lower Mainland Shipping on eligible orders over CAD $300 before taxes.

This includes many deliveries throughout:

• Richmond
• Vancouver
• Burnaby
• Surrey
• Delta
• Coquitlam
• New Westminster
• Langley
• North Vancouver
• West Vancouver
• White Rock
• Nearby Lower Mainland service areas

Eligible oversized Tesla parts may also qualify for Free Lower Mainland Shipping when the order total exceeds CAD $300 before taxes.

Flat Rate Shipping for Orders Under CAD $300

For Lower Mainland orders under CAD $300 before taxes, a flat shipping fee of CAD $50 applies.

This simple flat-rate structure helps Tesla owners, repair shops, and commercial customers receive predictable local delivery pricing.

Shipping Outside the Lower Mainland

For customers located outside the Lower Mainland, please contact UM Auto Supply before placing your order so we can confirm the most accurate shipping cost.

Shipping rates outside the Lower Mainland may vary depending on:

• Destination city and province
• Item size and weight
• Packaging requirements
• Residential or commercial delivery address
• Whether the order requires parcel shipping or LTL freight service

UM Auto Supply works with professional LTL freight and logistics partners to provide reliable shipping options for large and oversized Tesla parts across British Columbia and Canada.

Oversized Tesla Parts Shipping

UM Auto Supply specializes in shipping oversized Tesla body parts and collision repair components.

Common oversized items include:

• Front bumpers
• Rear bumpers
• Fenders
• Doors
• Hoods
• Trunk lids
• Headlights
• Underbody panels
• Large exterior components

For eligible Lower Mainland orders over CAD $300, many oversized Tesla parts may still qualify for Free Lower Mainland Shipping.

For deliveries outside the Lower Mainland, oversized items may require custom freight or LTL shipping quotes.

Commercial & Wholesale Delivery

UM Auto Supply supports commercial and wholesale automotive customers, including:

• Auto body shops
• Collision repair centers
• Tesla rebuilders
• Automotive wholesalers
• Fleet repair businesses
• Independent repair facilities

For bulk orders or wholesale freight inquiries, please contact us directly.

Estimated Shipping Time

Estimated delivery times may vary depending on inventory, carrier availability, freight scheduling, and destination.

Typical delivery estimates:

• Lower Mainland deliveries: 1–3 business days
• British Columbia freight orders: 3–7 business days
• Canada-wide freight shipping: varies by carrier and destination

Large or oversized Tesla parts may require additional packaging and preparation time.

Order Processing

Orders are typically processed after payment confirmation.

Before shipment, UM Auto Supply may contact customers to confirm:

• Vehicle fitment
• Delivery details
• Receiving instructions
• Commercial address requirements
• Freight handling information

Commercial customers should ensure someone is available to receive shipments during normal business hours.

Shipping Damage

Please inspect all shipments carefully upon delivery.

If an item arrives damaged:

1. Take clear photos of the packaging and product.
2. Do not install or use the damaged item.
3. Contact UM Auto Supply as soon as possible.

For freight shipments, visible damage should be noted with the driver or carrier at the time of delivery whenever possible.

Contact Us for Shipping Quotes

For orders outside the Lower Mainland, oversized items, bulk orders, or wholesale shipping inquiries, please contact UM Auto Supply for a custom shipping quote.